If you are in any way unhappy with the quality of our product, contact us within 30 days for instructions to return, and we will arrange a full refund.

We are so confident that you will love our rain poncho, you'll want to keep it forever! But, if for any reason you change your mind, contact us within 30 days for instructions to exchange or return. We will arrange a full refund once we have received and checked item is in the same condition it was sent in.

We use the most environmentally friendly shipping option, which does mean our product can take some time to reach you. Please bear with us, as we continue to work with our network to improve on this, and grow our global retailers, so you can get you poncho, and stay dry quicker!

Estimated delivery timings:

United States: 10-14 business days

Asia: 7-9 business days

Europe, Australia, New Zealand, Canada: 8-10 business days

International packages may be subjected to customs duties and taxes. All Taxes and customs are not included in the cost of the order or shipping charge, and are the responsibility of the customer.

We love to talk! You can get in touch with us about anything at hello@365-dry.com